Maintaining Communication as a Wealth Manager

A graduate of Texas Christian University in Fort Worth, Shaun Hayes is a wealth manager at McElhenny Sheffield Capital Management in Dallas. For nearly 15 years, Shaun Hayes has helped clients in the Dallas/Fort Worth area achieve their financial goals. To that end, he strives to develop positive relationships with regular communication.

Reputable wealth managers prioritize good, foundational relationships with their clients. These relationships require ongoing, open, and honest communication. 

At initial meetings with new clients, wealth managers should ask questions that lead to an understanding of their clients' financial goals and life goals as well as the clients' comfort levels with risk and investing. 

Many clients have firm, established goals at their first meeting with a wealth manager. They simply need someone with the necessary knowledge to bring their goals to fruition. 

Other clients, however, need guidance. A good wealth manager can unravel their clients' short- and long-term goals. This requires asking questions, listening carefully, and clarifying anything that is unclear. 

At subsequent meetings, financial advisors need to listen for changes in life circumstances that may alter the direction of their clients' financial pursuits.

To maintain positive relationships, wealth managers must keep in regular contact with their clients. Eliciting feedback from clients on how their needs can be better served may be accomplished in conversations or with online surveys.